Verification on betting apps - necessary evil or a dealbreaker?
I'm curious about everyone's experience with verification on betting apps https://technotram.com/blog/why-a-good-sign-up-flow-makes-a-betting/. It feels like every app these days wants you to upload your ID, proof of address, and your firstborn child just to withdraw any winnings. I understand they need to prevent fraud and money laundering etc., but does it ever feel a bit excessive to anyone else? I'm always a bit hesitant to hand over that much personal information. Is it a necessary evil of the online betting world, or is there a line some apps cross where it becomes a dealbreaker?
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It's a valid question and something a lot of people think about. An article I read recently actually touched upon how verification requirements impact the user experience with betting apps. The article can be found there. It points out that verification can change the entire mood of the sign-up process and is more of an impediment than basic signup. The piece notes that while a basic signup form is expected, verification feels more serious because it is related to withdrawals and account control. If the app explains processes and waiting times clearly, the process feels reasonable, but if it leaves rules vague, people feel trapped.